Product related FAQs
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Product related FAQs
Service related FAQs

Product related FAQs

What is the production cycle for NFC solutions?

The production cycle depends on specific customization requirements and production quantities. We will collaborate with you to establish a reasonable schedule to meet your project timeline.

How is technical support and after-sales service handled in the project?

 We offer reliable technical support and after-sales service to ensure you receive timely assistance and support when using NFC solutions.

Is the NFC solution compatible with our existing systems?

We will ensure that the NFC solution is compatible with your existing systems and provide necessary integration support to ensure smooth deployment and operation.

What is the cost of custom NFC solutions?

The cost of custom NFC solutions depends on various factors, including hardware specifications, software features, production quantity, etc. We will provide a transparent cost estimate to assist you in making informed decisions.

How is the security of NFC solutions ensured?

We prioritize security, and our NFC solutions include data encryption, identity authentication, and other security measures to ensure the protection of your information.

We have specific hardware specifications, can you meet them?

 Yes, we support personalized hardware customization, including size, shape, read/write distance, and more. We will collaborate with you to ensure the product meets your hardware specifications.

In which applications can NFC solutions be used?

NFC technology finds widespread applications in various fields, including but not limited to payment systems, access control, logistics management, smart homes, advertising, and marketing. We can provide customized solutions based on your specific requirements.

We need an NFC solution, can you provide one?

Yes, we offer customized NFC solutions to meet your specific application needs. Our professional team will collaborate with you to ensure the delivery of a tailored solution that meets your expectations.

Can I get free samples from you?

If there is some stock, customers just need to pay us samples delivery costs. If you have courier, samples in stock can be free.

Any information is needed before ordering?

Please advise what is the maximum size you can accept. Do you have special requirements for the tags’ thickness? Whether you need to use tags on very hot or very color-using environments? ( operating temperature normally NFC PCB/FPC tags:  -40℃~150℃ (2 hours under extreme temperature, if using under -60℃ or 250℃, which needs to be customized) Do you need to use tags on metal? Any special packing requirements? ( Packed in sheets? Packing in pcs by pcs? packed in a roll? )Do you need to wash tags? ( normally NFC FPC can be washed around 20 times. 50 times or more, which needs to be customized) About stickers and anti-metal materials, which side you would prefer to stick? If you have the design of NFC tags, could you advise design works in dxf, pdf, ai, or the other types? Do you have special chip-type requirements? ( Most of the customers would use NXP NTAG213./215/216, ST25TN01K, ST25TV02K, ICODE SLIX, if the others, pls advise.)Do you have special requirements for the read distance? We can help to evaluate the NFC tags' size. 

What is the smallest size and largest size of NFC tags you can supply?

Yes, we also can help to customize. NFC’s smallest size can be round or rectangle 5mm tags. The largest size of NFC can be made in circle and rectangle 220mm.

How can I use NFC products? what kind of NFC chip is recommended?

When customers get empty tags, please kindly download application from “Google Play” and get “ NFC Tools” or “ NXP Tagwriter”. And you can choose new dataset and start to program NFC tags. If you can’t download the tags, please contact us to get APK for android phone.  Normally we would meet 2 protocols tags, ISO14443A and ISO15693. ISO15693 protocol can be with longer read distance no matter read by fixed reader or read by smart phone. But some older phone model just can support to read NDEF type tags, so formatting tags would be very important. 

What is the structure of NFC tags? How many types of NFC products?

All of RFID and NFC products are made of NFC wafer, NFC antennas and substrates. Substrates can be PET, paper stickers, PCB, FPC,ABS , silicone, fabric, coils and the others. By the way, all of RFID NFC substrates can’t be any metal materials. If it must be applied on metal, tags need to be anti-metal materials or enlarging its thickness or increasing antennas. Because all of RFID NFC antennas mostly are made by coppers, silver or aluminum. To a certain extent, metal materials would elevate original standard frequency, as frequency going high, read distance would be off optimal point, so if using NFC tags on metal, read distance would be around 1/2 or 1/3 to original normal NFC tags in standard condition. If no needing to use on metal, it is recommended to use normal NFC tags, whose read distance would be better and also save costs. About NFC wafers manufacturer, for now, there are 12 companies, there would hundreds of wafer types can be offered. Below is the NFC wafer provider name as below, if it is no ideas to choose suitable NFC wafers, please  contact us. 

What is RFID and NFC? How can I use?

NFC is a short-range, high-frequency wireless communication technology that allows contactless point-to-point data transfer between electronic devices, some of NFC products can be directly read by most of smart phone (with NFC function one). If coordinating with smart phone ( with NFC), people can share urls, text, Geo location, wifi, bluetooth, email, activating APPs, and SMS and etc with friends, families, peers and other guys. For business part, NFC reader users can setup a loop for payment, customer can pay goods costs by tapping NFC stickers. Also as a small memory stickers with antennas can be read by devices, it can help medical industry to store some key point information. RFID,Radio Frequency Identification is an elder brother to NFC. RFID works by attaching an RFID circuit containing the RFID radio frequency part and the antenna loop to each item, which has read distance around 0.1~30 meters ( depending on using environment and reader). Normally it requires to cooperate with special reader devices. Most of RFID products would be used by company, institutions, hospital, warehouse and the others, which can help to do inventory management and so on.