Service related FAQs

You can select to pay us through T./T transfer, Paypal, if you have alibaba account, we also can accept to be paid directly through alibaba. 

Yes, now our latest certification is IATF 16949: 2016 (test item includes all of ISO9001 items and pass some strict test items for car components) , SGS testing report under REACH, ROHS requirements. Yes, we have full sets of quality control system, from raw material incoming inspection till delivery, there would be with records in system.

Normally we would use DHL, FedEx, and UPS to ship goods. If customers have your forwarder, pls kindly advise the contact person's name, telephone number, address, and postal code. If no courier, pls kindly advise your receiver name, telephone number, address, and postal code. We can help to check shipment costs for your review. If express is high, we also can ship goods to you by airway, train or by sea. Lead time for shipment:  Express；3~15 working days to destination. By airway: 10~22 working days; By train: 25~60 working days; By sea: 25~60 working days;  （ Time is just for reference, the detailed custom clearance needs to be checked)

Our procedure for customizing NFC tags is: 1) receiving customer’s request to evaluate the best solution to customers; 2) checking customer’s request with engineers, 3) providing similar solution in picture or video to customers for reviewing and confirm, 4) offer quotations after getting confirm from customers, 5) offer pre-production samples in pictures or video or directly shipping or documents to customers for confirm, 6) when bulk has finished, there would be pre-delivery inspection in pictures or videos for customers’ confirm for shipment; 7) after getting confirm from customers, we would offer commercial invoice and pack lists and tracing number. 8) consulting with customers about using experience or anything improved, 9)offering more options for updates

 For all RFID and NFC tags, the size is larger, its read distance would be longer. And when length=width, its read distance would be best among lengthwidth and length The factors influencing reading distance: are reader antenna size, read amplifier power, both of reader and tags’ frequency, NFC tag’s antenna size and using environment (like using underwater, on metal, and others) It is hoped to know the customer’s environment, if you don’t know select which chip type, and if you want reading distance to be better, please contact us, and we can help to adjust a good frequency for you.